Fast Access. No Waiting Room for Telehealth Urgent Care & Prescription Consults.
When you’re not feeling well or need quick medical support, waiting days for an appointment (or sitting in an urgent care waiting room) isn’t always an option.
EPIC RX CONNECT provides fast, convenient access to telehealth urgent care and prescription consults, allowing you to connect with a provider from wherever you are. During urgent care hours, average connection time is typically less than a minute, making it one of the fastest ways to access medical care when you need it.
This service is designed to provide efficient, streamlined access to care without unnecessary delays. Whether you are dealing with an illness, a minor condition, or need prescription support.
Telehealth Services
Urgent Care Visit
Designed for immediate medical concerns and common illnesses like:
- cold, flu, and respiratory symptoms
- sinus infections and congestion
- sore throat and ear pain
- urinary tract infections (UTIs)
- rashes and minor skin conditions
- gastrointestinal symptoms
- seasonal allergies
When prescriptions are needed, they are sent directly to your local pharmacy of choice for convenient pickup. If your condition requires in-person or emergency care, guidance will be provided.
$100 + cost of medication
Prescription & Wellness Consult
Designed for individuals seeking convenient access to prescription-based care and ongoing support for issues related to:
- hair loss treatments (topical and oral options when appropriate)
- skin-related prescriptions such as acne or irritation support
- anti-aging skin prescriptions (such as retinoids)
- nausea support
- cold sores and antiviral prescriptions
- general wellness-related prescriptions
For certain therapies, medications may be shipped directly to your home for added convenience. All prescribing is based on clinical evaluation and medical appropriateness.
$60 + cost of medication
Why Choose EPIC RX CONNECT Telehealth & Urgent Care?
Instantly connect with healthcare providers for prescriptions, diagnosis and treatments related to weight loss, UTI, erectile dysfunction, hair loss, vitality, and wellness from the comfort of your home. Our telemedicine services provide personalized care and treatment plans tailored to your needs.
Our Process
A Secure, Private Virtual Connection
You’ll receive a secure link that opens your appointment, no app downloads or tech skills required. We prioritize medical-grade privacy and confidentiality.” as the subheading.
Comprehensive Conversation With Your Provider
Your visit begins with a thoughtful discussion about:
Symptom Evaluation and Virtual Assessment
Your provider may guide you through self-checks, such as:
Personalized Care Plan
After your evaluation, your provider will create a tailored plan that may include:
Convenient Follow-Up
have a question?
FAQs
Is telemedicine right for me?
Telemedicine is ideal for non-emergency concerns, follow-up evaluations, reviewing labs, hormone management, medication adjustments, or simply when coming into the office isn’t convenient. For urgent or emergency symptoms, we will direct you to in-person care immediately.
Our telehealth program is ideal for:
- Patients inside or outside Wisconsin who want to access our expertise from anywhere in the U.S.
- Busy professionals who struggle to fit appointments into their schedule.
- GLP-1 and peptide patients. These treatments are particularly well-suited to virtual management since they involve self-administered injections with periodic lab monitoring
- TRT patients on stable protocols as follow-up appointments transition seamlessly to telehealth
- Patients who value convenience with no traffic, no parking, no waiting rooms, no travel
When should I use in-person care?
Telehealth is ideal for many common conditions and early symptoms. However, in-person or emergency care is recommended for:
- severe or worsening symptoms
- difficulty breathing
- chest pain
- high fever that does not improve
- injuries requiring physical evaluation
If needed, guidance will be provided to ensure you receive the appropriate level of care.
How quickly can I be seen?
During urgent care hours, connection time is often less than a minute.
Is this available nationwide?
Yes, EPIC RX CONNECT is available throughout the United States, with minor limitations based on state regulations.
Where are prescriptions sent?
For urgent care visits, prescriptions are sent to your local pharmacy for pickup. For certain therapies, medications are shipped directly to your home.
Can I get weight loss medications shipped directly to my house?
Yes! If you qualify, weight loss medications can be shipped directly to you.
Can I get prescriptions through this service?
Yes, prescriptions may be provided when medically appropriate following evaluation. Medication cost is separate from the consultation fee.
What is the difference between the two visit types?
Urgent care visits are for acute medical concerns, while prescription consults are focused on non-urgent conditions and prescription-based support.
Do I need to be an existing patient?
No, this service is available for both new and existing patients.
